Jaz Casa Del Mar Beach, Hurghada: An Honest Review of a Luxury Resort
Last Updated: August 20, 2025
Is Jaz Casa Del Mar Beach Resort in Hurghada truly 5-star luxury or is the hype overblown? This honest review dives into our recent stay, revealing the highlights, the lowlights, and whether this Egyptian gem is worth your hard-earned holiday time. From stunning Red Sea views to questionable service quirks, we uncover it all so you can book your trip with confidence.
Introduction
Nestled along the sun-kissed shores of the Red Sea, Jaz Casa Del Mar Beach Hotel stands as a beacon of Egyptian hospitality and modern luxury. This five-star deluxe resort, operational since 2021, has quickly climbed the ranks on TripAdvisor, securing its place among the top 35 hotels in Hurghada (out of 280 hotels) at the time of writing. But does it live up to the hype? This in-depth review delves into the heart of Jaz Casa Del Mar Beach, exploring its strengths, areas for improvement and what makes it a standout choice for discerning travellers.
Booking Your Red Sea Escape
To maximise savings on your Jaz Casa Del Mar Beach Resort booking in Hurghada, we recommend comparing prices on Expedia and HotelsCombined before booking directly. These platforms often offer more competitive rates, potentially exceeding the hotel’s best rate guarantee. We managed to book this property at an average nightly rate of GBP 97 (~US$124) per night for 2 guests (Superior Room) on an all-inclusive basis.
A Prime Location on the Hurghada Riviera
Jaz Casa Del Mar Beach Hotel enjoys a prime location on the Hurghada Touristic Promenade. Just a stone’s throw from the vibrant heart of Hurghada, the hotel offers both tranquillity and easy access to the city’s attractions.
Here’s a quick breakdown of its accessibility
Travelling from the airport? Consider these convenient options:
Exploring the Surroundings
Beyond the hotel’s doorstep lies a treasure trove of attractions:
Tip
As you stroll from the reception on the first floor to the main restaurant on the ground floor, take a moment to soak in the spectacular sea views.
Accommodation: A Blend of Comfort and Style
Jaz Casa Del Mar Beach Hotel offers a diverse range of 236 rooms spread across three floors, each thoughtfully designed to provide a comfortable and stylish retreat.
Room Types
Room Features
Our Superior Garden View Room
We opted for a Superior Garden View Room on the ground floor, a strategic choice for its proximity to both the main restaurant and the beach. The room was tastefully decorated with modern furnishings, featuring a comfortable bed, a small sofa and a wardrobe.
Accommodation and Room Features
Positive Highlights
Accommodation and Room Features: Areas for Improvement:
Culinary Delights at Jaz Casa Del Mar Beach: A Feast for the Senses
The hotel does not just offer stunning Red Sea views and luxurious accommodation, it also tantalises your taste buds with a range of dining experiences. With five restaurants and six bars, you are spoilt for choice.
Palmira Main Restaurant: Your Buffet Haven
Located on the ground floor, Palmira Main Restaurant is your go-to for breakfast, lunch and dinner buffets. Enjoy indoor or outdoor seating as you sample a diverse selection of international and local dishes.
Our Palmira Highlights
We were consistently impressed by the quality and variety at the Palmira restaurant. The roast lamb was a standout dish ā tender, flavourful and a rare treat at an all-inclusive resort. The dedicated pasta station, pizza station and salad bar also deserve special mention.
Do not Miss: Freshly squeezed orange juice is readily available throughout the day ā a refreshing touch!
Ć La Carte Restaurants: Elevated Dining
For a more intimate experience, book a table at one of the three Ć la carte restaurants:
Insider Tip: Book your Ć la carte experience in advance, as availability is limited. Guests staying for a week enjoy one complimentary visit per restaurant per week. You can make an online booking here.
Insider Tip: For a truly memorable dining experience, the hotel offers a special Romantic Dinner Menu at an additional cost of 100 Euros for two guests.
Room for Improvement
While the food was generally excellent, the service was inconsistent. The chef and some waiting staff could benefit from additional training in guest interaction. Additionally, the selection of vegetarian and vegan options was limited.
Overall
Jaz Casa Del Mar Beach offers a delightful culinary journey with its diverse dining options. While there’s room for improvement in service consistency and catering to specific dietary needs, the quality and variety of food, especially at the Palmira Main Restaurant, are sure to impress.
Bars: Quench Your Thirst and Unwind
Jaz Casa Del Mar Beach Hotel offers a variety of bars to quench your thirst and unwind after a day of sun, sand, and exploration. Each bar has its own unique ambiance and operating hours, ensuring that there is always a perfect spot to relax and enjoy a refreshing drink.
Ice Cream Delights
Ice cream lovers rejoice! Indulge in refreshing ice cream treats at the two pool bars from 12.30 pm to 5.00 pm. With a variety of flavours to choose from, it is the perfect way to cool down and satisfy your sweet cravings.
Hygiene: A Shared Responsibility
While Jaz Casa Del Mar Beach Hotel maintains high standards of hygiene, it is essential for guests to take personal responsibility for their health and well-being, particularly in hot climates where bacteria can proliferate quickly.
Frequent Handwashing: Your First Line of Defence
Frequent handwashing is crucial to prevent the spread of germs and bacteria. Wash your hands thoroughly with soap and water before meals, after using the restroom and after being in public areas.
Service: Striving for Excellence
Service is often the defining factor that sets exceptional hotels apart. At Jaz Casa Del Mar Beach Hotel, the service is generally good, with the reception staff, in particular, deserving of high praise for their professionalism, efficiency and genuine desire to assist guests. However, there is room for improvement in other areas to elevate the overall service experience to a truly five-star level.
Reception Staff: Exemplary Service
The reception staff at Jaz Casa Del Mar Beach Hotel are a credit to the hotel. They are welcoming, efficient, and possess a high level of spoken English, making communication seamless for international guests. They are always willing to go the extra mile to address any concerns or requests, ensuring that guests feel valued and well-cared for.
Areas for Improvement
While the reception staff set a high standard, the service provided by the housekeeping staff, chefs, sous chefs and some waiting staff was less impressive. There was a noticeable lack of interaction with guests, which detracted from the overall dining experience. In a five-star establishment, guests should feel acknowledged and attended to, not just during meal times but throughout their stay.
Recommendations for Enhancement
To enhance the service experience and align it with the hotel’s five-star rating, the management should consider implementing the following measures:
By addressing these areas for improvement, Jaz Casa Del Mar Beach Hotel can elevate its service to the same level as its other exceptional offerings, creating a truly unforgettable experience for every guest.
Jaz Casa Del Mar Beach Resort: Where Beach and Pool Bliss Await
No trip to Hurghada is complete without indulging in the allure of the Red Sea, and Jaz Casa Del Mar Beach Hotel provides the perfect setting for a memorable beach getaway. The hotel boasts a private beach, just a short stroll from the main restaurant, offering a sanctuary of sun-kissed sand, crystal-clear waters and breathtaking views.
A Picturesque Setting
Nestled in a picturesque bay, the beach is a haven of tranquillity, where you can relax on comfortable sun loungers, soak up the warm Egyptian sun and take a refreshing dip in the inviting waters of the Red Sea. The beach is well-maintained and offers stunning views of Magawish Island, adding to the overall charm and allure.
HEADS-UP: While the beach is considered private, it is shared with the sister hotel, Iberotel Casa Del Mar Resort, located across the road. There is a clear separation between the two hotel sections on the beach – however, enforcement of this separation was lax during our visit.
Beach Lodges: Ultimate Relaxation
For those seeking an elevated beach experience, Jaz Casa Del Mar Beach Hotel offers beach lodges for rent. These private havens provide shade from the sun, comfortable seating, and a touch of luxury. Renting a beach lodge includes a fruit basket, an ice box stocked with soft drinks, Brita water, and beer, and the services of a dedicated attendant.
Beach Lodge Rental Information
Cost: 20 Euros per lodge per day
Hours: 10.00 am to 5.00 pm
Reservations: Contact the hotel reception to make a reservation.
Beach Activities
For the more adventurous, a variety of water sports activities are available on the beach, including snorkeling, diving, windsurfing and kitesurfing. Ā The hotel’s diving center can provide equipment rentals and lessons for those eager to explore the underwater world of the Red Sea.
Pools: Dive into Relaxation
Jaz Casa Del Mar Beach Hotel offers not one, not two, but six swimming pools, each with its own unique charm and appeal. Whether you are seeking a refreshing dip, a place to soak up the sun or a fun-filled afternoon with the kids, there is a pool for every occasion.
Infinity Pool: Where Luxury Meets Relaxation
The hotel’s piĆØce de rĆ©sistance is undoubtedly its stunning infinity pool. Perched on an elevated terrace, the infinity pool offers breathtaking panoramic views of the Red Sea, creating an illusion of water extending endlessly into the horizon. It is the perfect spot to unwind, sip on a refreshing cocktail, and soak up the beauty of your surroundings.
Kids’ Pools: Fun for the Little Ones
For families travelling with children, Jaz Casa Del Mar Beach Hotel offers two dedicated kids’ pools. These shallow pools provide a safe and fun environment for children to splash around and cool off from the Hurghada heat. With water features and play areas, the kids’ pools are sure to keep the little ones entertained for hours.
Heated Pools: Extending the Swimming Season
During the cooler winter months, several of the hotel’s pools are heated, allowing you to enjoy a refreshing swim year-round. Whether you are seeking a relaxing dip or an invigorating workout, the heated pools provide a welcome respite from the cooler temperatures.
Other Facilities and Amenities: Enhancing your Stay
Jaz Casa Del Mar Beach Hotel goes above and beyond to provide a comprehensive range of facilities and amenities to enhance your stay. From staying connected with the hotel Wi-Fi to maintaining your fitness routine at the well-equipped gym, the hotel tries hard to make your stay comfortable and enjoyable.
Wi-Fi: Staying Connected
While Jaz Casa Del Mar Beach Hotel offers both complimentary and premium Wi-Fi options, the quality and speed of the internet service left much to be desired. This is a common issue we have encountered at many hotels along the Red Sea coast and it is an area where Jaz Casa Del Mar Beach Hotel can significantly improve.
Free Wi-Fi:
Coverage: Public areas, in-room, at the beach
Download & Upload Speeds: 4 Mbps (both download and upload)
Premium Wi-Fi (chargeable):
Coverage: Public areas, in-room, at the beach
Download Speed: 25 Mbps
Upload Speed: 3 Mbps
Tip
To ensure a more reliable and faster internet connection, consider using your own mobile device as a Wi-Fi hotspot. Ā We used a TP-Link portable Wi-Fi router with a local Etisalat data SIM card and experienced significantly faster speeds and a more stable connection
Gym: Stay Fit on Vacation
For fitness enthusiasts, Jaz Casa Del Mar Beach Hotel offers a well-equipped gym, open from 8.00 am to 7.00 pm. The gym features a variety of cardio machines, weight training equipment, and free weights, allowing you to maintain your fitness routine while on vacation.
Shops: Retail Therapy at Your Doorstep
Step outside the hotel, and you will find yourself on the bustling Hurghada Touristic Promenade, home to a plethora of shops, pharmacies and restaurants. While the variety of goods and services is impressive, it is important to be aware that prices are often inflated for tourists. Be prepared to haggle and negotiate to ensure you are getting a fair price.
Gardens: A Tranquil Oasis
Escape the hustle and bustle of the resort and find serenity in the hotel’s tranquil gardens. These small but well-maintained green spaces offer a peaceful retreat where you can relax, read a book or simply enjoy the fresh air.
ATM (Cash Withdrawal): Ā Convenient Access to Cash
For your convenience, Jaz Casa Del Mar Beach Hotel has two ATMs located on the first floor near room 1064. The ATMs are operated by Bank Misr and CIB, two of Egypt’s leading banks. However, it is important to note that using foreign cards at ATMs in Egypt can incur fees, and exchange rates may vary.
Tip
To minimize fees and ensure the best exchange rates, withdraw larger amounts of cash less frequently. Ā Always choose the option to have your bank determine the exchange rate, rather than the ATM operator. You can read about our own experience using cash and card here.Ā
Spa Facility: Indulge in Relaxation and Rejuvenation
Treat yourself to a luxurious spa experience at the Mivida Spa, where a serene and upscale ambiance awaits. The spa offers a comprehensive menu of massages, facials, body treatments, and more, all performed by skilled therapists using high-quality products.
To see their Spa Menu, just click here.
Sports and Recreation: Stay Active and Entertained
Jaz Casa Del Mar Beach Hotel offers a variety of sports and recreational activities to keep you entertained and active throughout your stay. Whether you are a tennis enthusiast, a golf aficionado or simply enjoy a friendly game of table tennis, there is something for everyone.
Aqua Park: Make a Splash
For a day of thrills and spills, head to the Makadi Aqua Park, located approximately 26 km from the resort (around 30 minutes by car). With its exhilarating water slides, wave pool and lazy river, the aqua park is a fun-filled day out for the whole family.
Diving Center: Explore the Underwater World
The Red Sea is renowned for its vibrant coral reefs and abundant marine life, making it a diver’s paradise. Jaz Casa Del Mar Beach Hotel has its own diving centre, offering a range of diving and snorkeling excursions for all levels of experience. Whether you are a seasoned diver or a first-timer, the diving centre can cater to your needs.
Entertainment: Live It Up After Dark
As the sun sets, Jaz Casa Del Mar Beach Hotel comes alive with a variety of entertainment options. From live music and dance performances to themed parties and karaoke nights, there is something to keep you entertained every evening.
During our stay, we enjoyed a fantastic 1980s music night, followed by a captivating belly dancing performance. The entertainment team did a great job of creating a fun and lively atmosphere, ensuring that guests of all ages had a memorable evening.
For a sample of their Entertainment Programme, just click here.
You can also watch our YouTube shorts and videos below:
Shorts
Videos
Jaz Casa Del Mar Beach: Sustainable Travel
The Jaz Hotel Group goes beyond offering luxurious stays and delectable dining experiences. They are deeply committed to protecting the environment and supporting local communities. This commitment is evident in their “Jaz Gives Back” programme, a multi-faceted initiative that underscores their dedication to sustainable tourism.
Three Pillars of Responsible Tourism
Jaz Gives Back is built on three core principles:
Protecting Egypt’s Natural Heritage
Beyond these three pillars, Jaz Into The Wild focuses on safeguarding local wildlife. From Trap-Neuter-Return (TNR) campaigns for stray animals to regular underwater clean-ups of their house reefs, Jaz is dedicated to preserving Egypt’s natural beauty.
Choose a Sustainable Escape
When planning your next getaway, consider the impact of your choices. By opting for a stay at Jaz Casa Del Mar Beach, you are not only treating yourself to a luxurious experience but also contributing to a more sustainable future for Egypt.
Does Jaz Casa Del Mar Beach Live Up to its 5-Star Rating?
While Jaz Casa Del Mar Beach Hotel excels in many areas, achieving a true 5-star experience requires consistent excellence across all aspects. Let us examine how this property measures up against the key expectations of a 5-star hotel:
Strengths
Luxurious Setting: The hotel boasts a modern and stylish design, with well-maintained grounds and stunning sea views. The rooms are well-appointed with high-quality furnishings and amenities, including comfortable bedding and advanced technology features.
Exclusive Amenities: Jaz Casa Del Mar Beach offers a wide range of top-tier facilities, including multiple swimming pools (including an infinity pool), a private beach, a well-equipped gym and a variety of dining options serving high-quality food.
Commitment to Sustainability: The “Jaz Gives Back” programme demonstrates a genuine commitment to environmental preservation and community development, setting a positive example for responsible tourism.
Areas for Improvement
Flawless Service: While the reception staff receives high praise for their efficiency and helpfulness, service consistency across other departments needs improvement. Housekeeping, restaurant staff, and chefs could benefit from additional training to enhance guest interaction and proactive service.
Attention to Detail: Maintenance issues in the rooms, such as inconsistent water pressure and temperature, clogged drains, and a small safe, detract from the overall 5-star experience. Addressing these details can significantly impact guest satisfaction.
Food Safety and Hygiene: While the food quality is commendable, the presence of flies near the buffet raises concerns about food safety and hygiene. Implementing more effective measures to deter pests is crucial for maintaining a 5-star standard.
Verdict
Jaz Casa Del Mar Beach Hotel possesses many qualities of a 5-star establishment, particularly its luxurious setting, impressive amenities and commitment to sustainability. However, to truly earn its 5 star status, the hotel needs to address inconsistencies in service quality, pay closer attention to detail, and ensure impeccable food safety and hygiene standards. By focusing on these areas for improvement, Jaz Casa Del Mar Beach can elevate its guest experience and solidify its position as a top-tier destination in Hurghada.
Cleanliness
Location
Staff
Food
Comfort
Amenities*
Atmosphere
Wifi
Accessibility
Value For Money
OVERALL
* (pools, fitness centres, spas, restaurants, bars, business centres)
What is next?
Had enough of misleading travel reviews? We hear you! At TrippVibes, we are passionate about providing honest, unbiased reviews based on real experiences. We have all been there ā lured by glowing reviews, only to be met with disappointment upon arrival. That is why we are committed to delivering the unfiltered truth, helping you make informed decisions and avoid costly travel blunders.
Join our community of savvy travellers!
Let us explore the world together ā transparently and authentically!
You may also want to read our blogs about other hotels and resorts in Egypt:
Jaz Makadina Resort | Makadi Bay | Hurghada
Jaz Makadi Star & Spa | Makadi Bay | Hurghada
Steigenberger Coraya Beach | Coraya Bay | Marsa Alam
Steigenberger Cecil Hotel | Alexandria
Holiday Inn Citystars | Nasr City | Cairo
Staybridge Suites Citystars | Nasr City | Cairo
Follow us on Facebook, Instagram and YouTube.
Jaz Casa Del Mar Beach Resort, Hurghada: FAQs
Planning a luxurious escape to the Red Sea? Look no further than Jaz Casa Del Mar Beach Resort in Hurghada. To help you plan your perfect holiday, we’ve compiled a list of frequently asked questions:
About Us
Hello from TrippVibes!
We are passionate about guiding you to unforgettable, authentic travel. With over two decades of collective firsthand global exploration, our seasoned experts share honest, unbiased advice and those ‘little secrets’ that craft truly immersive journeys. All our travel is independently funded ā just real experiences, honestly shared.
Explore Our Destination Guides
Meet Us & Our Travel Philosophy
Leave a Reply